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I am looking for resin CR 32 nose 1/48 Classic Airframe
Posted: Thu May 17, 2007 3:47 am
by Starflyer
The nose of my kits is terribly damaged on the cooling radiator's wing (see the photo below). For me is it impossible repair in a good way the damage, and this is the most visible point of model. I am looking for spare part, or old kit never finished to "stole" the nose to replace.
If some one could help me I will appreciate
<img src="
http://modellismopiu.net/m+gallerie/mai ... emld=94402" />
Thank you however
Davide Splendore
Posted: Thu May 17, 2007 11:01 am
by Editor
Ciao Davide,
The easiest thing to do is to contact Classic Airframes. Classic Airframes support is probably the best in the business and will replace missing or damaged components immediately.
Posted: Thu May 17, 2007 2:55 pm
by Jeff G
Hello Davide,
I encountered the same problem with my CA Fiat CR 32. Classic Airframes sent out a carefully packed replacement after receiving my e-mail request. Great customer service!
Good luck,
Jeff
Thank you I followed your suggestions
Posted: Fri May 18, 2007 1:25 am
by Starflyer
and I am waiting for answer from Classic Airframes, I will inform you about develop of the situation.
Bye
Contacting Classic Airframes...
Posted: Mon May 21, 2007 6:43 am
by Starflyer
I wrote mail to Classic Airframes at this addresses (from CA website)
contact@classicairframes.com but I didn't receive answer from them.
Could some one of you confirm the email address of Classic Airframes?
Davide Splendore
Posted: Tue May 22, 2007 7:22 pm
by Jeff G
Hi Davide,
It did take a couple of days to get a response, but once I reveived the response the part showed up on my doorstep within days.
You could always build an early version or Chinese version without the cooling fins.
Jeff
Posted: Tue Dec 04, 2007 9:50 am
by mike_espo
I had the same problem with my RA CR.32.
I must say I am quite disapointed in CA. They emailed me back without so much as an apology for the defective part. They also said for me to be patient as they will mail as soon as practicable.......
This to me, is not good customer service...It makes me wonder if I should purchase their 1/48 Cr. 42
Classic Customer Services
Posted: Tue Dec 04, 2007 2:19 pm
by Starflyer
Dear Mike,
I receveid the spare parts from Classic Airframes part free of charge after few weeks from the day I sent them email request (I live in Italy), so I think they are reliable and professional. Probably you need to be patient little bit and they will solve the problem.
It seems they could have temporary problem, don1 t give up...you will enjoy building the CR 32 fantastic kit
, believe me
Ciao
mike_espo wrote:I had the same problem with my RA CR.32.
I must say I am quite disapointed in CA. They emailed me back without so much as an apology for the defective part. They also said for me to be patient as they will mail as soon as practicable.......
This to me, is not good customer service...It makes me wonder if I should purchase their 1/48 Cr. 42
Re: Classic Customer Services
Posted: Wed Dec 05, 2007 11:27 am
by mike_espo
Starflyer wrote:Dear Mike,
I receveid the spare parts from Classic Airframes part free of charge after few weeks from the day I sent them email request (I live in Italy), so I think they are reliable and professional. Probably you need to be patient little bit and they will solve the problem.
It seems they could have temporary problem, don1 t give up...you will enjoy building the CR 32 fantastic kit
, believe me
Ciao
Thanks. Hope you're right. The CR. 32 is a nice kit. Like the new colored PE, but I am going to need the part real soon.......